Sunday, October 24, 2010

Can not import Internal Requisition to Oracle Order Management

When working with Internal Order Process, I had met the following error:
1-Create Internal Requisition and Approve it.
2-Run "Create Internal Order" concurrent request
3-Run "Order Import" concurrent request in Oracle Order Management module.
4-Use Order Organizer  to find Internal Sales Order that created, but can not found.

I had do step by step below to track and fix this issue:
a)Check the data of Internal Requisition in interface table, I use these SQL:
SELECT orig_sys_document_ref
FROM oe_headers_iface_all
WHERE order_source_id = 10
AND orig_sys_document_ref IN( SELECT requisition_header_id
   FROM po_requisition_headers_all
   WHERE segment1= '&IR_num');


SELECT orig_sys_document_ref
FROM oe_lines_iface_all
WHERE order_source_id = 10
AND orig_sys_document_ref IN( SELECT requisition_header_id
  FROM po_requisition_headers_all
  WHERE segment1= '&IR_num');


After run those SQL, the result is no row, so there is no date on interface table

b)I run the following SQL to check the Internal Requisition already import to Sales Order or not?
SELECT 'Exists in OM main'
FROM oe_order_headers_all
WHERE order_source_id =10
and source_document_id in ( SELECT requisition_header_id
  FROM po_requisition_headers_all
  WHERE segment1= '&IR_num');

SELECT porh.segment1 purchase_req, ooh.order_number sales_order,
ool.line_number so_line_no, porl.line_num pur_req_line_no
FROM oe_order_headers_all ooh,
po_requisition_headers_all porh,
po_requisition_lines_all porl,
po_req_distributions_all pord,
oe_order_lines_all ool,
po_system_parameters_all posp
WHERE ooh.order_source_id = posp.order_source_id
AND porh.org_id = posp.org_id
AND porh.requisition_header_id = ool.source_document_id
AND porl.requisition_line_id = ool.source_document_line_id
AND porh.requisition_header_id = porl.requisition_header_id
AND porl.requisition_line_id = pord.requisition_line_id
AND ooh.org_id = posp.org_id
AND ool.header_id = ooh.header_id
AND ool.orig_sys_line_ref not like '%OE_ORDER_LINES_ALL%'
AND ool.source_document_line_id is not null
AND porh.segment1 = '&IR_num';

Its still no record, that mean this Internal Requisition has not been imported and not in interface table yet.

c)I don't know why this internal requisition can not import but the transfer flag is set to 'Y'. I tried to update this Flag and run process again (Recommend do this in Test Instance first):

UPDATE po_requisition_headers_all
SET transferred_to_oe_flag = 'N'
WHERE requisition_header_id = '&req_header_id';

Run the 'Create Internal Orders' again.
Run the 'Order Import Process' then check the Sales Order had been created.

OracleValues Team

1 comment:

  1. I also faced the same problem of not able to import internal requisition to Oracle Order Management. The code you have given here doesn't seem simple. If you have any method which is simpler than this then please share it with us.

    ReplyDelete