Order-To-Cash generally refer to the process that begin from taking customer SO via different channel ( email, internet, sales person, or by some other...), then fulfilling the order, manage shipping to customer. And then generating an invoice and collecting payment for that invoice. (See the picture).
In this Cycle, Oracle Order Management implemented following function:
- Managing Customer, Customer Class
- Pricing and Adjustments
- Enter Order, import Order from Order Module, Book Order
- Scheduling and Shipping Order (Shipping Execution Module)
OracleValue Team
This post gives you the entire picture of the Oracle order management in Order-to-Order life cycle. The life cycle is very well explained with the diagram. Each phase is clearly visible and you know what operations are performed.
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